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Sdl trados 2007 suite professional property pdf#
Sdl trados 2007 suite professional property upgrade#
Sdl trados 2007 suite professional property software#
Sdl trados 2007 suite professional property free#

I’d forgotten about that provision in the contract (honestly, I never noticed it). Termination request from you. You may terminate for next HOWEVER, these are the exact words of the answer I got back from SDL:Īt least 60 days before the expiry date and I am not aware that we received a And so when SDL sent me the PSMA invoice, I replied that I didn’t want to renew…

Sdl trados 2007 suite professional property upgrade#

So, taking these factors into account, I decided this year to discontinue my PSMA and to just upgrade in the future when it becomes necessary. The cost of the PSMA took a huge jump last year! It went up by about 50%….It means that SDL tech support provided by the PSMA is not useful for working on actual jobs I generally have to just solve things myself… and besides, by now, we’ve pretty much figured it all out anyway with the current version. And even after I start getting proper answers, they are often incomplete and require days of back and forth. Perhaps SDL tech support is just so used to dumb questions from others that they don’t bother to carefully read my messages, but the first answer I get back seldom answers my question (or even addresses the question correctly). The quality of answers I get from SDL tech support has been horrible and they are not prompt.In fact, I often feel they are upgrading simply to push sales and not in ways that actually improve very much for the customer.

Sdl trados 2007 suite professional property software#

Thus, the constant software upgrades that the PSMA provides are not worth all that much to me.

Unbelievably, MultiTerm has never been fixed to work with Korean properly! Now that SDL has come our with yet another version this year, not only is there the prospect of new problems, but the entire interface has been redesigned and so far, I’m not sensing market pressure to upgrade and my translation teams are hostile to the very idea of changing, anyway. In fact, in the past when I really tried to figure things out deeply in the software, I came across multiple bugs in relation to handling Korean which were apparently unknown to SDL.

Perhaps this is because we work in Korean which doesn’t get the attention other languages get, but it seems that SDL keeps releasing new versions of Trados before properly fixing the bugs in the previous versions and the new versions have so many problems that we aren’t able to use them without feeling we are beta testers.

However, I have felt that the value I’m getting from the PSMA is not commensurate with the price for the following reasons.

Sdl trados 2007 suite professional property pdf#

Real time preview, auto suggest, new PDF filter and many more. Is unique and revolutionary on the market and has amazing new features such as That you received within your PSMA this year, Studio 2009 Service you receive. Our services are accessible in local languagesīoth via email and on the telephone. In addition we offer aĬomprehensive Knowledgebase that is a result of more than 10 years Our services over the years. You are able to followĪn support escalation path if in any way you are unhappy with the Like to highlight the fact that we have considerably improved Peace of mind of new product releases without.Access to software releases before the rest of.Immediate response to your technical enquires through “My Account>My Access to our support infrastructure for.

Sdl trados 2007 suite professional property free#

Free upgrades to the latest version of our.

Software Maintenance agreement entitles you to the following benefits: Here is the how SDL described the value of the PSMA in an email to me this year. Several years ago, I signed a premium software maintenance agreement (PSMA) with SDL so that I would always have the latest version of Trados for the licenses I carry for my team and to get helpful and prompt answers to my questions about using the software. To get the key warning, simply scroll down to the red text below. OPENING NOTE: The following post is a little long-winded.